Ace Learning Academy

Privacy Policy

Ace Learning Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including online and one-to-one tuition in Maths, English, and Science.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Enquire about our services.
  • Register or book a lesson with us.
  • Contact us via email, phone, or other means.

The information we may collect includes:

  • Personal Identification Information: Your name, address, phone number, and email address.
  • Academic Information: Details about the subjects and level of tuition required.
  • Payment Information: When you make a payment for our services, we collect payment details such as credit card or bank information.

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage tuition services.
  • Communicate with you regarding lesson bookings, schedules, and enquiries.
  • Process payments for tuition services.
  • Improve our services and tailor them to meet individual student needs.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share information with third-party service providers who help us run our operations, such as payment processors and communication platforms.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes such as a court order or government regulation.

4. Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

As a user in the United Kingdom, you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data.
  • Right to Data Portability: You can request that we transfer your personal data to another organization, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at admin@acelearningacademy.co.uk.

6. Cookies

Our website may use “cookies” to enhance your experience. Cookies are small files placed on your computer’s hard drive to track visitor information and customize the website experience. You can choose to set your browser to refuse cookies, but doing so may affect certain functionalities of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Ace Learning Academy
Email: admin@acelearningacademy.co.uk
Phone: +44 7503 559191

This Privacy Policy complies with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).